Customer Service Associate; Part-time Req

Join Southern States Cooperative - A Leader in Growth and Community

At Southern States Cooperative, a farmer-owned cooperative since 1923, we are dedicated to fostering growth for our employees and customers. We offer challenging and rewarding careers, along with superior products, services, and solutions for our valued customers. We invite you to grow with us!

We are seeking a versatile individual to perform customer service and business office functions across our agronomy, farm supply, co-op, and petroleum locations. This multi-level role ranges from entry-level support to senior customer relations, office administration, and order coordination, depending on experience and location needs.

• Assist management, staff, vendors, customers, and partners with inquiries about daily operations, policies, and current initiatives, maintaining courteous and professional communication.
• Manage primary business phone and email communications, providing updates on orders, product availability, and services.
• Support customers via telephone with product and service questions.
• Handle mail and parcel deliveries efficiently.
• Process delivery tickets and work orders accurately, entering details into the system and scheduling deliveries or appointments.

• High School diploma required.
• Preferred 6 months retail customer service experience and familiarity with point of sale systems.
• Experience in agribusiness is a plus.
• Strong customer-focused interpersonal skills and professional communication.
• Ability to learn and follow facility guidelines and standard operating procedures.
• Knowledge of store merchandise to assist customers effectively.
• Attention to detail in transactions, cash handling, and loss prevention.

• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Flexible Spending Accounts
• Disability & Life Insurance
• Paid Time Off, Holidays, and Vacation Buy-Back
• Tuition Assistance and Employee Programs
• Merchandise Discounts, Wellness, Volunteer, and Referral Programs

Southern States Cooperative is an Equal Opportunity Employer and values diversity in the workplace.