Associate Registrar

The Associate Registrar should be a dynamic, technologically capable individual who serves as part of an office dedicated to providing high quality student, faculty, and alumni services in a fast paced, technologically advanced environment. This exempt position will augment the office’s service offerings on several fronts. The primary function of the Associate Registrar will be to assist the Registrar and subordinate staff with activities related to the management of student records, registration, curriculum management/scheduling, technology platforms, and duties related to staff supervision.

The Associate Registrar also supports a variety of academic processes and matters related to degree audit, graduation, and commencement, serving as the team’s systems expert and liaising with Information Technology (IT) on optimizing system functionality. The Associate Registrar is a key member of the office's management team and serves as the Registrar’s representative in their absence and sits on University committees including, but not limited to school-based curricular committees (ex-officio), Data Governance, and Colleague Governance committees.

• Supplemental supervision (in support of the Registrar) of Student Workers that includes task identification, training, and troubleshooting in the absence of the Registrar

• Assists in the planning, organizing, and implementing of all processes and new initiatives related to technology that touch all functions of the Registrar’s Office and the campus at large: the University’s student information system (Colleague), online student self-service portal (Service Hub), degree audit, room scheduling (Ad Astra), curriculum management (Watermark), and so forth.
• Serves as the systems expert within the Registrar team by maintaining a foundational knowledge of all software used by the office; acts as the point person with IT on troubleshooting system issues and explores opportunities for leveraging Colleague and integrated systems for greater efficiency.
• Responsible for coordinating and building all term schedules throughout the academic year and assists with the academic calendars.
• Prepares and updates Colleague with regard to term setup, course additions/adjustments, and room scheduling.
• Manages classroom scheduling across the academic year using Ad Astra scheduling software.
• Creates and maintains degree audits for all academic programs; works with Chairs and Deans to develop and implement new degree audits.
• Liaises with school-based curriculum committees, Office of Institutional Effectiveness, and Office of the Provost to manage curricular changes (including new and frozen academic programs) and course inventory in Colleague.
• Provides documentation and training of department personnel on use of the degree audit system as needed.
• Responsible for oversight of graduation related processes (including, but not limited to: application for graduation, list preparation, substitutions/waivers, degree conferral, diploma ordering, event preparation support, etc.)
• Shares responsibility for the general management of the office to ensure a high quality, efficient, and friendly delivery of in-person and online student services.
• Maintains a professional and courteous attitude while involved in interpersonal relationships with students, faculty, staff, and the public.
• Assists with specialized assignments and initiatives and assists the Registrar with other duties as assigned.
• Collaborates with the Registrar to direct cross training amongst Registrar’s Office Staff.

• Excellent verbal and written…