Director, Services Product Management – Embedded Finance & Platform Solutions

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Role Overview At Mastercard, we have a compelling opportunity to scale a high-value Services business for our Commercial customers — extending the success of our Consumer model across Commercial & New Payment Flows (CNPF). We are seeking a strategic and entrepreneurial Director to define and scale our Services strategy for Embedded Finance and Platform Solutions as part of the Commercial & New Payment Flows (CNPF) organization.

This leader will identify, develop, and commercialize Services solutions across enterprise software ecosystems, digital platforms, fintechs, marketplaces, and commercial technology providers. The role will focus on embedding Mastercard capabilities into the workflows where commercial customers operate, unlocking new revenue streams, accelerating customer growth, and creating differentiated value propositions for platform partners. The successful candidate will combine deep expertise in embedded finance, enterprise platforms, commercial payments, and ecosystem strategy with a strong track record of building scalable products and driving commercial outcomes.

• Strategy & Market Development
• Define Mastercard's global Embedded Finance and Platform Services strategy.
• Develop commercial growth services plans for platform ecosystems including ERP, SaaS, marketplace, procurement, and fintech providers.
• Identify opportunities to embed Mastercard capabilities within customer workflows and platform user journeys.
• Assess market trends, competitive dynamics, customer needs, and partnership opportunities.

• Build strategic relationships with platform providers such as: SAP Oracle Microsoft Dynamics Salesforce Workday Net Suite Coupa Ariba Fintech and marketplace partners
• Partner with Platforms CNPF global team to identify growth opportunities and define joint value propositions.

• Create repeatable Services offerings tailored to platform ecosystems.
• Define packaging, pricing, commercialization, and go-to-market strategies.
• Develop business cases and revenue models for embedded finance opportunities.
• Work closely with Services organizations to build scalable solutions.

• Translate customer pain points into scalable product and service opportunities.

• Support regional teams in identifying and closing Services opportunities.
• Build a strong embedded finance Services pipeline.
• Track commercial performance, adoption metrics, and customer outcomes.
• Facilitate best-practice sharing across regions and vertical teams.

• Represent Mastercard externally through industry forums, conferences, and customer engagements.
• Provide thought leadership on embedded finance, payments innovation, platform monetization, and commercial ecosystem trends.

• 10+ years of experience in one or more of:
  Embedded Finance Commercial Payments Enterprise Software B2B Fintech Platform Strategy Treasury Solutions
• Proven experience launching and scaling products, services, or partnerships that delivered measurable commercial outcomes.
• Strong…