Director, Global SME Fleet Product Lead

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Director, Global SME Fleet Product Lead

Mastercard’s Small and Medium Enterprise (SME) business is focused on enabling small businesses to start, grow and thrive through innovative payment products, solutions and experiences.

The Director, Global SME Fleet Product Lead will be responsible for establishing and launching Mastercard’s global SME fleet program, creating a differentiated proposition that addresses the evolving payment, expense management and mobility needs of small businesses.

The role will identify opportunities to strengthen Mastercard’s fleet offering for SMEs, develop scalable product propositions and work across regions and functions to accelerate commercialization and growth globally.

• Lead the establishment and launch of Mastercard’s global SME Fleet Program, defining the product strategy, program proposition, capabilities, operating model and roadmap for growth
• Define a differentiated SME fleet value proposition, identifying opportunities to strengthen and differentiate Mastercard’s fleet offering through new products, capabilities, partnerships and value add-services
• Partner closely with regional teams to understand market needs, build a pipeline of opportunities and translate global strategy into locally relevant solutions
• Serve as the global SME subject matter expert for fleet, representing the SME perspective across broader Mastercard fleet initiatives and ensuring the needs of small businesses are incorporated into product roadmaps and development

• Strong experience in product management, product strategy, payments and commercial cards (preferably small business or mid-market)
• Direct experience in fleet payments, fleet cards or the broader fleet and mobility ecosystem is highly valued and strongly preferred
• Technically and analytically minded, with the ability to size market opportunities, develop robust business cases and use data and insights to inform product decisions and priorities
• Demonstrated experience building or launching new products and propositions, and steering them through end-to-end product development life cycles, from concept and strategy through launch and ongoing optimization
• Strong ability to translate customer market needs into scalable product strategies and roadmaps
• Experience leading complex, cross-functional initiatives across multiple stakeholders, markets or regions
• Commercially minded, with the ability to identify growth opportunities, build business cases and drive commercial outcomes
• Strong communication and influencing skills, with the ability to engage effectively with senior internal stakeholders, customers and external partners
• Comfortable operating in a global matrixed organization and driving progress…