AVP, GWPC Technical Manager
Job in
Purchase, Westchester County, New York, 10577, USA
Listed on 2025-12-27
Listing for:
Sompo
Full Time
position Listed on 2025-12-27
Job specializations:
-
IT/Tech
IT Project Manager, Cloud Computing, IT Consultant, Systems Analyst
Job Description & How to Apply Below
AVP, GWPC Technical Manager – Sompo
Sompo has a unique opportunity for a senior technology leader to lead the Guidewire Policy Center platform across multiple regions. The role requires managing a high‑performing team, driving platform strategy, and ensuring production reliability.
Location- Purchase, NY
- Morristown, NJ
- Conshohocken, PA
- Charlotte, NC
- Serve as the application owner for the Guidewire Policy Center platform, overseeing its architecture, performance, and scalability to support Policy Submission and transaction processing.
- Lead a high‑performing development team in designing, developing, and delivering new Commercial Insurance products while ensuring system stability and availability.
- Explore and implement cutting‑edge technologies, including advancements in Guidewire and AI integration, to enhance policy processing efficiency, reduce overhead, and improve business outcomes.
- Develop and enforce engineering standards around security, secure coding, logging, alerting, and automation.
- Lead efforts to identify and address production‑related issues, including managing Major Incident events during business and non‑business hours, ensuring quick resolution and minimal business impact.
- Troubleshoot availability and performance issues across multiple layers of deployment, including hardware, operating environments, networks, and applications.
- Partner with cross‑functional teams, including Project Management, Business Architecture, Product, Operations, and Testing, to scope, plan, and deliver projects.
- Act as a key technical liaison for the Policy Center team, building strong relationships with business stakeholders, IT groups, and vendors.
- Oversee the maintenance, support, and enhancement of the Guidewire Policy Center ecosystem, including integrations with financial systems, claim systems, portals, third‑party vendors, etc.
- Ensure the platform operates in line with SLAs in production and non‑production environments.
- Automate deployments to test and production environments using robust release pipelines to improve efficiency, traceability, and quality.
- Maintain and govern technical documentation, including architecture diagrams, sequence diagrams, deployment diagrams, and production runbooks.
- Manage onshore and offshore teams, ensuring effective capacity planning, priority management, and adherence to development methodologies.
- Foster a culture of continuous improvement by mentoring team members and encouraging technical upskilling.
- Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
- 10+ years of experience in IT, with 7+ years in Java‑based enterprise application development and implementation.
- 5+ years of experience with Guidewire Policy Center development as a Technical Lead in end‑to‑end commercial policy products implementations.
- Strong knowledge of REST/SOAP APIs, object‑oriented design, orchestration platforms, message queues, and event messaging.
- Expertise in web servers (Apache Tomcat), relational databases (SQL Server, Postgres), enterprise integration framework and developer tools.
- Proven experience in automating builds, deployments, and production support resolution using industry‑standard tools.
- Familiarity with monitoring and logging tools to troubleshoot and resolve application performance issues.
- Demonstrated experience in the P&C insurance domain, with a preference for Commercial Insurance and Policy implementations.
- Guidewire Policy Center experience and certification required.
- Prior experience managing technical teams across onshore/offshore models.
- Strong organizational, priority management, and resource planning skills.
- Ability to manage critical projects, deliver results within budget and timelines, and articulate technical solutions to business stakeholders.
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