Senior Technical Project Manager

Project Manager – Claims Operations & TPA Integration

Employment Type: Contract

Workplace Type: Hybrid

Location: Purchase, NY

Compensation: $50/hr - $80/hr

Talento

HC has partnered with a global multi‑billion‑dollar enterprise in the insurance space seeking a Claims Project Manager to lead high‑impact, end‑to‑end initiatives that strengthen the TPA ecosystem, modernise claims operational workflows, and improve data quality across the organization. This role requires a seasoned PM with deep insurance/TPA experience, strong project governance skills, and the ability to operate in complex, data‑driven environments involving Claims Operations, TPA partners, Data Engineering, Finance, Technology, and external vendors.

• Lead and manage multiple concurrent Claims and TPA integration projects from planning through execution and stabilisation
• Establish structured project governance for multi‑team programmes across Claims, IT, Data Engineering, Finance and vendor partners
• Manage TPA Data End‑to‑End Reconciliation, ensuring accuracy, consistency, and downstream alignment with systems including RSG
• Oversee RSG data aggregation redesign, improving ingestion, quality rules and reporting structures
• Lead onboarding of new TPAs including workflow alignment, system integration, data mapping, feed validation, testing and operational readiness
• Coordinate the build‑out and standardisation of data feeds for additional TPAs, including transformation rules and full UAT coverage
• Partner with Data Engineering and IT to ensure end‑to‑end data flow integrity, lineage completeness and reconciliation controls
• Lead system testing across SIT, UAT and cutover phases
• Interface with TPA partners to clarify requirements, align timelines and track deliverables
• Facilitate working groups, steering committees and executive‑level reporting
• Ensure compliance with audit, regulatory and data governance standards
• Collaborate with Change Management teams on training, communications, SOP updates and readiness assessments
• Support rollout plans, process documentation and hypercare activities

• 10–15 years of experience in Project/Program Management (insurance or claims highly preferred)
• Strong understanding of TPA operations, claims workflows and data integration
• Experience with Guidewire, RSG, Luminoso, data warehouses or similar platforms
• Excellent communication, stakeholder management and issue‑resolution skills
• Strong analytical abilities and data mapping experience
• PMP, Scrum Master or similar certification is a plus

Talento

HC is a leading talent acquisition, executive search and human capital consulting partner, dedicated to building inclusive and diverse teams. Talento Human Capital is an equal opportunity employer.