Vice President, Product Management

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Vice President, Product Management

Mastercard Services is a key growth engine, combining proprietary data, technology, insights, and expertise to help our customers grow and differentiate. The Consumer Acquisition & Engagement (CA&E) team develops and scales solutions that help customers acquire, engage, and retain consumers. We are seeking a Vice President, Product Management, North America to lead regional product management activities and drive the growth and performance of the CA&E portfolio across Marketing Services, Rewards & Offers, and Personalization.

This leader will be responsible for maximizing the performance of the current portfolio while identifying evolving customer and market needs across North America and translating those insights into new products, capabilities, and growth opportunities. The role will play an important part in helping shape the future of consumer engagement as AI, personalization, and agentic commerce continue to transform how consumers discover, decide, engage, and transact.

The Vice President will serve as a regional product management leader for CA&E in North America, connecting customer and market needs with Mastercard's global product strategy and innovation priorities. This role will drive regional product priorities, manage portfolio performance, and support investment planning while ensuring products are effectively localized, differentiated, and scaled across the market. The VP will maintain a strong external focus, bringing together customer insights, competitive intelligence, technology trends, and emerging consumer behaviors to identify opportunities for growth and innovation.

A key component of the role will be leading new product development initiatives and innovation efforts in partnership with regional and global stakeholders. The successful candidate will help bring the next generation of CA&E solutions to market by leveraging Mastercard's differentiated data, technology, AI capabilities, and broader ecosystem. The VP will work closely with Global Product, CA&E Commercialization, Sales, Account Management, Technology, and other cross-functional teams to translate strategy into scalable products and measurable business outcomes.

• Product Strategy & Portfolio Management. Lead the North America CA&E product roadmap across Marketing Services, Rewards & Offers, and Personalization. Translate customer needs, market dynamics, and competitive trends into product recommendations, priorities, and requirements.
• Partner with Global Product teams to provide regional market insights that inform global roadmaps and support the deployment of relevant capabilities and use cases within North America.
• Evaluate opportunities to scale, evolve, build, partner, or rationalize solutions across the product portfolio.
• Monitor product performance and market trends to identify opportunities for growth and differentiation.
• Portfolio Performance & Investment Management. Manage regional product performance, forecasting activities, and budget planning processes.
• Support investment prioritization and business case development for high-growth and high-value opportunities.
• Drive strong product economics, pricing strategies, and commercialization approaches that support sustainable growth.
• Monitor customer adoption, product utilization, business impact, and portfolio performance metrics. Partner with Finance and Commercialization teams to ensure alignment of growth objectives and investment decisions.
• New Product Development & Innovation. Identify unmet customer needs and collaborate with global and regional teams to develop new products, capabilities, and business opportunities.
• Lead regional pilots and product innovation initiatives from concept through validation, commercialization, and scale.
• Assess the impact of AI, agentic commerce, personalization, data, and emerging technologies on consumer acquisition and engagement.
• Partner across Mastercard to develop…