Senior Specialist, Regional Product Management

Senior Specialist, Regional Product Management Mastercard’s Services organization is a key growth engine, delivering innovative solutions that help customers thrive. By combining proprietary data, technology, insights, and expertise, Services plays a critical role in driving Mastercard’s differentiation and business growth. The Consumer Acquisition & Engagement (CA&E) team develops products and solutions that help customers acquire, engage, and retain consumers. We are seeking a highly motivated Senior Specialist, CA&E Product Commercialization, North America, to support the commercialization of key CA&E solutions across Marketing Services, Rewards, Offers, and Personalization.

This is an ideal role for someone who is curious, proactive, and energized by building. The successful candidate will help bring products and stories to market by creating compelling narratives, enabling Sales, coordinating across stakeholders, and driving important work streams from idea through execution. They are equally comfortable creating a PowerPoint presentation, solving an operational challenge, coordinating across multiple teams, or supporting a high-priority project.

• Own the creation, maintenance, and continuous improvement of commercialization assets that help Sales clearly articulate value and drive client conversations. confluence and newsletter
• Develop compelling product narratives, presentations, and sales enablement materials that translate complex concepts into clear, actionable stories.
• Coordinate the development of case studies, best practices, and proof points by partnering across product, sales, delivery, marketing, and analytics teams.
• Support go-to-market initiatives that increase awareness and understanding of CA&E solutions internally and externally, including town halls, events, newsletters, and strategic communications.
• Monitor competitive offerings, industry trends, and client needs, synthesizing insights that strengthen commercialization efforts.
• Support priority projects and cross-functional work streams, helping drive alignment, maintain momentum, and ensure high-quality execution.
• Help create structure in ambiguous situations by identifying next steps, organizing information, and proactively driving work forward.

The ideal candidate is a self-starter who combines strong communication and presentation skills with a bias for action and a passion for learning.

• Experience supporting product marketing, sales enablement, consulting, marketing, or go-to-market initiatives.
• Exceptional PowerPoint and visual storytelling skills, with the ability to create compelling, executive-ready presentations.
• Highly proactive and resourceful, with a track record of taking initiative and driving work to completion, proactively seeking feedback.
• Naturally curious and eager to learn, with an interest in understanding products, customers, and market dynamics.
• Strong problem-solving skills and the ability to develop practical solutions in a fast-paced environment.
• Excellent written and verbal communication skills.
• Proven ability to manage multiple priorities while maintaining attention to detail and delivering high-quality work.
• Comfortable working across multiple stakeholders across different teams and levels, perspectives, and priorities.
• Strong sense of ownership, accountability, and follow-through.
• Positive, collaborative team player who is energized by helping others succeed and contributing wherever needed.

• Experience managing tasks or work streams in a collaborative team environment
• Relevant industry expertise
• Comfort operating across many work streams simultaneously
• Ability to independently drive work to completion
• Ability to create structure to projects, deadlines, and communications

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role.

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