Customer Service Rep​/Account Services Associate​/Inside Sales Assistant

Customer Service Rep / Account Services Associate / Inside Sales Assistant

Join our team at Service Partners in Puyallup. We are looking for an individual with proven success learning new computer systems and processes. The schedule is Monday through Friday, 6:30 AM to 4:30 PM, with occasional Saturday for inventory participation.

The compensation range for this position is $20 to $25 per hour, commensurate with experience.

As a customer service representative, you will be heavily engaged with customers on the phone, via e‑mail, and face‑to‑face, carrying out order taking and input and assessing current customer needs. You will serve as the key customer contact for our branch and work closely with Outside Sales Reps, Production Personnel, Inside Sales, Credit and Delivery to support the order fulfillment process.

• Maintain a positive rapport with customers, providing world‑class service.
• Exemplary customer service skills, analytics and problem‑solving skills.
• Proficient computer skills to process and review dealer orders, requests, and system‑generated acknowledgements.
• Perform any other duties, tasks, or responsibilities as assigned.

• Minimum age of 18 years.
• Valid driver’s license if operating a company vehicle.
• 1‑2 years of experience in a customer service role.
• Ability to perform basic math calculations.
• Personable, enthusiastic and engaging personality.
• Excellent communication skills, both verbal and written.

Local travel, less than 10% of time.

Must be able to lift 50 lbs. unassisted to load and unload various products; climb, stoop, kneel, crawl, stand, and ladder climbing as needed.

• Competitive Compensation
• Medical, Dental, and Vision
• Strive Wellness Program
• 401(k) Matching
• Paid Holiday and Paid Time Off (PTO) for all positions
• Assured Excellence®: minimal to no cost medical care and prescription drugs
• Flexible Spending Accounts (FSA):
  Healthcare and Dependent care
• Health Spending Account (HSA): with employer contribution
• Life & Disability Insurance
• Employee Assistance Program (EAP): in‑person counseling, assistance and resources for family matters, legal and financial issues
• Employee Referral Bonus
• Paid Military Leave
• Tuition Reimbursement
• Length of Service Award

$20.00 – $40.00 per hour (actual offer may vary based on relevant factors).

Top Build Corp. (NYSE: BLD) is an equal opportunity employer (EOE), including Veterans/Disability. Employees must be able to perform essential functions of the position. Reasonable accommodation will be offered upon request.

Entry level

Full‑time

Other

Building Materials