Credit & Collections Specialist

we are seeking a credit specialist to join our credit and collections team. The ideal candidate will be detail-oriented, dependable, and experienced in credit analysis and collections, with a background in the construction industry. This role involves daily communication with customers, evaluating creditworthiness, maintaining accurate account records, and protecting the company’s financial interests.

• conduct collection calls and emails to follow up on past due accounts
• monitor aging reports and follow up on delinquent accounts
• research and resolve billing or payment discrepancies
• review pre-lien notices and maintain lien rights documentation
• set up and maintain customer account documentation
• reconcile customer accounts accurately
• complete trade reference requests
• respond to customer account inquiries with professionalism and a customer service mindset

• minimum 2 years of experience in credit, collections, or accounts receivable
• knowledge of credit practices and lien laws, preferably in the construction industry
• experience with erp systems (e.g., microsoft dynamics or similar platforms)
• proficiency with microsoft office applications
• ability to follow instructions, manage priorities, and meet deadlines
• professional, courteous communicator with a customer service mindset
• organized, detail-oriented, dependable, and able to thrive in a fast-paced environment

• $22.00 to $32.00 per hour
• medical, dental, vision, life, wellness, employee assistance (eap) (hsa & hra)
• paid vacation (up to 40 hours the first year)
• paid holidays (7 per year)
• paid sick leave (with annual cash-out for hours in excess of 40)
• retirement plan (profit sharing and 401k with company match)
• employee referral bonus

prior to employment, applicants are required to pass a pre-employment drug and alcohol screening test which includes screening for non-psychoactive cannabis metabolite.