Quality Workplace Coach

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Commercial Airplanes (BCA) is looking for a Senior Quality Workplace Coach (Level
4) to join the Composite Manufacturing Center (CMC) based out of Puyallup, Washington.

The QWPC team is looking for enthusiastic Quality Workplace Coaches who are passionate about motivating and inspiring others. In this role, you will support quality inspectors and manage Structured On-The-Job activities. Ideal candidates will be Subject Matter Experts (SMEs) in inspection methods and quality processes, with hands‑on experience and proficiency in Non-Conformance Record (NCR) writing. Strong collaboration, coaching, and leadership skills are essential, along with a genuine ability to connect with others.

Our motto is, “We Make People Awesome.” We offer a collaborative culture with flexible scheduling, minimal overtime, and lower physical demands.

Our team is currently hiring for a broad range of experience levels including Experienced and Senior Quality Workplace Coaches.

• Able to coach Quality inspectors on best practices in inspection techniques and performance improvement, utilizing expertise in quality manufacturing and assembly across various areas such as Structures, Seal, Flight line processes, Functional Test, Wings, Interiors, Electrical, WIRS, NCR Tag Writing, Hydraulics, Engines, Paint, Systems, Final Assembly, Plumbing and PDD (including but not limited to REDARS, PSDS, ONEPPPM, D Documents Navigation), to enhance coaching, performance improvement, and problem solving in support of the Boeing Production System.
• Analyzes and interprets performance and quality data (e.g. CMES, PAS, EPES, TMC) to identify improvement opportunities.
• Analyzes processes and supports problem solving, develops, communicates and documents innovative solutions in support of area quality goals.
• Assists Quality managers and team leads with Structured On‑the‑Job Training (SOJT) plans and provides program/job‑specific advanced skills coaching.
• Offers Subject Matter Expertise for specific Quality skills through Workplace Coaching.
• Provides coaching, positive modeling, and observation opportunities to help team members excel.
• Encourages questions to ensure understanding and gives timely feedback on performance.
• Reinforces efforts and progress while clarifying expected behaviors, knowledge, and proficiency levels.
• Fosters good interpersonal relationships through helping team members feel valued, appreciated and included in discussions.

• 5+ years of experience in manufacturing operations, quality, or other related field.
• 5+ years of experience in quality inspection and/or auditing.
• 5+ years of experience working or inspecting non-conformance work orders.
• 2+ years of experience mentoring, coaching, guiding, and leading teams.
• This position is available for 1st or 2nd shift and will be determined at the time of interview and offer.

• Bachelor’s degree or higher preferred.
• Quality inspection experience in three or more of these areas:
  Quality inspection in Structures, Seal, Flight line processes, Functional Test, Wings, Interiors, Electrical, WIRS, NCR Tag Writing, Hydraulics, Engines, Paint, Systems, Final Assembly, Plumbing and PDD (including but not limited to REDARS, PSDS, ONEPPPM, D Documents Navigation), to enhance coaching, performance improvement, and problem solving in support of the Boeing Production System.
• Proficiency with MS Office applications.

Excellent analytical, communication and problem‑solving skills.

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.

This is a Non-union represented position.

At Boeing, we strive to deliver a Total Rewards package that…