Retail Assistant Store Manager

Retail Assistant Store Manager - 2988  range: $18.00 to $20.00 per hour. The role includes an easily achievable commission structure that pays you for every transaction you process. The position offers an opportunity to earn up to 8% commission on transactions, which could average an additional $10.71 per hour on top of the hourly rate.

We offer comprehensive medical, dental, vision, life, and other voluntary options (eligibility required). The typical schedule supports stable hours: most stores open at 9:00 AM and close at 6:00 PM, with some stores closed on Sundays.

Earned Wage Access is available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.

Auto-enrollment in the First Cash 401k program after six months of employment. Access to over 10,000 discounts from 1,000+ companies with First Cash Perks. Tuition Reimbursement up to $2,000 per year for full-time employees who meet minimum program requirements. Employee discounts on the first day of active employment. First Cash Pet Insurance program.

We are seeking an Assistant Store Manager with a minimum of six (6+) months of management/3rd key experience. Assistant Store Managers are accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit, and retain top talent, maximize financial goals, and manage customer relations/customer satisfaction.

This position sets the tone for a customer-centric environment. Alongside the Store Manager, this role analyzes store financial statements to ensure financial goals are met. You will commit to the company's asset protection program, promote our business, and target new customer acquisitions. All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more.

This position offers an hourly wage plus commission based on productivity and a bonus based on store performance; actual pay will depend on location, qualifications, and experience.

This is a representative list of the general duties the Assistant Store Manager position may be asked to perform and is not all-inclusive; other duties may be assigned as needed.

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers so their development meets the prescribed First Cash standards.
• Recruit top talent by sourcing candidates through company-prescribed channels.
• Open and close the store, including counting cash drawers and merchandise, and ensuring all procedures are followed to protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans.
• Administer processes and procedures within the store, which include inventory, loan management, merchandising, store presentation, store systems, and reporting.
• Evaluate the store's financial statements and drive profitability through communication and goal setting.
• Ensure that operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
• Complete the assigned tasks and training for self-development as requested.
• Communicate clearly with employees to ensure that they understand the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to perform duties and tasks for extended periods of time (standing, stooping, walking, climbing, pushing, pulling, and lifting) in accordance with federal, state, and local law; some duties include lifting up to 50 pounds.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and to become firearms…