Retail Sales Consultant; Puyallup

Position: Xfinity Retail Sales Consultant (Puyallup)

Job Summary

$25.69+ Hourly (Pay is $18/hr. + Targeted Commission)

Who we are

• Great Places to Work has named Comcast NBCUniversal one of its ‘100 Best Companies to Work For’
• For the sixth time, Comcast is named a Top Company in the U.S. by Linked In
• Comcast is named a top 20 company on Diversity Inc’s ‘Top 50’ List

Job Description

At Comcast we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers.

What you will be doing

• Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
• Providing outstanding customer service with all customer interactions.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Meeting goals and metrics.
• Contributing to a fun and competitive environment.

What you will need to have

• High School Diploma or equivalent.
• Generally, requires 2‑5 years related experience; prefer consumer electronics/wireless retail sales experience.
• Ability to work a full‑time, flexible schedule which includes evenings, weekends, holidays, variable schedule(s).
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25‑pound boxes, and the ability to stand and move about the store constantly.

Perks and benefits

• Medical, Dental, and Vision coverage.
• Comcast X‑FINITY courtesy services.
• Discount tickets to Universal Resorts.
• Paid parental leave.
• Tuition reimbursement.
• Paid Time Off.
• 401(k) Savings Plan – with up to 6% dollar‑to‑dollar matching.
• …and much more.

Disclaimers

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Equal Employment Opportunity

Comcast is an EOE/Veterans/Disabled/LGBTQ+ employer. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Skills

Communication, Critical Thinking, Problem Solving, Customer‑Focused, Persuasion, Professional Integrity, Resilience, Self Motivation, Teamwork, Technical Knowledge, Workplace Organization.

Compensation

Base Pay: $18.00
Targeted Commission: $25.69

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non‑sales positions are eligible for a Bonus. Additionally, Comcast provides best‑in‑class Benefits to eligible employees.

Education

High School Diploma / GED (Required)

Relevant Work Experience

2‑5 Years in a related field, preferably consumer electronics or wireless retail sales.

#J-18808-Ljbffr