Cleaning Operations Coordinator

Position: Cleaning Services Operations Assistant

Type: Full‑time / Permanent

Pay Rates: £13.71 per hour

Join our One Great Team at Haven as a Cleaning Services Operations Assistant, where you will play a vital role in ensuring guests enjoy spotless, welcoming spaces on their next adventure.

In this role you will be at the heart of the Cleaning Services team, coordinating daily tasks and staff, managing stock, recruitment, and training, and upholding safety standards. You will balance hands‑on duties with administrative responsibilities to keep operations running smoothly and our budgets in check.

• Assist the Cleaning Services Team Manager with planning, preparation, and daily operations to keep the department running smoothly.
• Support stock management, team rotas, recruitment, training, and overall team development.
• Monitor budget performance, conduct safety and compliance checks, and ensure all legislative requirements are met.
• Oversee daily cleaning tasks, address feedback, and proactively implement improvements to maintain a clean, safe, and guest‑friendly environment.
• Balance hands‑on tasks around the park with administrative responsibilities to ensure seamless operations.

• Experience in roles such as Coordinator, Assistant or Administrator within Cleaning or Facilities operations is valued but not essential.
• Proven ability to plan and organise operational tasks for large teams.
• Comfortable multitasking in a busy, customer‑focused environment.
• Good communication and problem‑solving skills.
• Motivated to deliver an outstanding guest experience.

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on‑park dining, 20% discounts on Haven Holidays and in‑store purchases, free access to our facilities, savings at national brands and retailers, and so much more.

We are committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants from all backgrounds to apply.