Business Intelligence Sr. Manager - Commercial Insights

Head of Business Intelligence – Commercial Insights

Join to apply for the Head of Business Intelligence – Commercial Insights role at Snoonu
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🚀 Welcome to Your Next Adventure! We’re seeking a Head of Business Intelligence to lead our data strategy and analytics function. This senior role will build and lead a team responsible for analytics, predictive modeling, FP&A, strategic planning, reporting, and insight generation for our commercial teams. You’ll transform data into actionable intelligence that drives our marketplace growth.

• Strategic Leadership
• Develop and execute BI strategy aligned with Snoonu's growth objectives
• Partner with executives to drive data-driven decision making
• Define and track enterprise KPIs and strategic metrics
• Team & Analytics Management
• Be hands on and lead from the front - you will be on the tools in this role showing your team how it is done.
• Build and lead team of analysts, data scientists, and BI engineers
• Oversee predictive modeling for demand forecasting, pricing, and customer behavior
• Establish experimentation frameworks and A/B testing capabilities
• FP&A & Strategic Planning
• Lead financial modeling, budgeting, and forecasting processes
• Support strategic planning with market insights and competitive intelligence
• Drive unit economics optimization across business lines
• Commercial Intelligence
• Create dashboards and reporting for sales, marketing, and partnerships
• Develop customer segmentation and lifetime value models
• Enable revenue optimization through pricing analytics
• Build self-service analytics capabilities
• Data Infrastructure
• Partner with Engineering on data architecture and warehouse solutions
• Implement BI tools and ensure data governance
• Drive data democratization with appropriate controls

• Bachelor's in quantitative field; MBA/MS preferred
• 8+ years in analytics/BI, 3+ years leadership experience
• Marketplace or e-commerce experience is strongly preferred, food-tech experience is a big bonus.

• Expert SQL and data warehouse technologies (Big Query is a must)
• Proficiency in Python/R and BI tools (Tableau, Looker)
• Experience with ML, experimentation, and modern data stack

• Strong financial modeling and FP&A capabilities
• Understanding of marketplace dynamics and unit economics
• Proven track record of driving business impact through data

• Experience building and developing high-performing teams
• Excellent stakeholder communication and influence skills
• Change management experience in data transformation

Doha, Qatar – in‑person. Applicants outside Doha will need to relocate with relocation support from Snoonu.

Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.

To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.

To radically transform how people live by leveraging technology to connect them with endless possibilities.

• Global Vibes – Collaborate with a worldwide crew.
• Brain Boosters – Learning budgets, access to courses, and tools for your growth.
• Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.
• Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.
• Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.
• Beyond the Code:
  Giving Back Matters – We don’t just build app. We’re committed to doing business sustainably and giving back to the community that fuels us.
• Diversity Isn’t Just a Buzzword – At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life.
• Let’s Build the Future Together – Apply now to join a team where your contributions spark a change and your voice is heard.