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IT Support Lead — Mentor, SLA Expert, Uptime

Job in Lusail, Al Daayen, Qatar
Listing for: Keka Technologies Private Limited
Full Time position
Listed on 2026-07-25
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator, IT Project Manager
Salary/Wage Range or Industry Benchmark: 180000 - 260000 QAR Yearly QAR 180000.00 260000.00 YEAR
Job Description & How to Apply Below
Position: IT Support Lead — Mentor, SLA Expert, 99.9% Uptime
Location: Lusail

Snoonu in Qatar is looking for an IT Support Lead to oversee the IT support team and drive service operations. You will manage tickets, SLAs, and service boards while mentoring staff and ensuring high performance across the organization.

You will provide hands-on technical support as needed, validate data integration, and collaborate with cross-functional teams to maintain uptime and reliability. 4+ years in IT service support or a lead role are required.

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