IT Support Lead: Lead SLA‑Driven IT Ops & Team
Job in
Lusail, Al Daayen, Qatar
Listed on 2026-08-28
Listing for:
Snoonu
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
Systems Administrator, IT Support, HelpDesk/Support, IT Project Manager
Job Description & How to Apply Below
Snoonu invites an experienced IT Support Lead to oversee the Qatar IT support team and manage service operations for all users, ensuring SLA adherence and high performance. The role emphasizes leadership, mentoring, and hands-on technical support to resolve complex issues and improve ticketing data accuracy.
With 4+ years in IT service support, you will drive cross-functional collaboration, manage incidents, and mentor staff while supporting multiple systems and users across the organization.
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