Area Manager – (Q-Commerce, Dark Stores

Welcome to Your Next Adventure! We are seeking a high-energy, detail-oriented Area Supervisor to oversee daily operations across three of our high-volume dark stores. In this role, you will be responsible for driving flawless in-store execution, absolute stock accuracy, and lightning-fast order processing.

With zero foot traffic from walk-in customers, your focus is entirely inward: leading a massive team of approximately 100 staff, maintaining rigorous 6S workplace standards
, and ensuring seamless order handoffs to our delivery riders. If you thrive in a rapid-fire, tech-driven, metric-focused environment, this is your next challenge.

What You’ll Get Your Hands On

• Monitor real-time fulfillment metrics across all three stores, keeping picking and packing times down to absolute minimums.
• Optimize the physical handoff process to delivery riders to eliminate staging delays and minimize rider wait times.

Principles & In-Store Standards

• Implement, audit, and sustain the 6S Methodology (Sort, Set in order, Shine, Standardize, Sustain, Safety) across all locations to maximize picking efficiency.
• Ensure dark stores are perfectly organized, immaculately clean, and safe for high-speed foot traffic.

Inventory Control & Stock Management

• Own the end-to-end inventory health across all three stores, ensuring 99.9% data accuracy between the physical shelves and the online app.
• Collaborate with the supply chain team to minimize out-of-stock (OOS) items and manage efficient inbound stock replenishment.

High-Volume People Leadership

• Directly manage, motivate, and develop a workforce of ~100 personnel (including Store Leads, Pickers, Packers, and Inventory Clerks).
• Handle workforce planning, including shifts, scheduling, and labor optimization to meet peak demand hours.

The Magic You Bring

• Experience:
  
  3+ years of multi-site management experience in Q-Commerce, e-commerce fulfillment, dark stores.
• Scale:
  Proven experience managing large distributed teams (50-100+ employees).
• Tech-Savvy:
  Highly comfortable navigating warehouse management systems (WMS), live tracking dashboards, and data-driven operational tools.
• Traits:
  Exceptionally organized, a decisive decision-maker under pressure, and a strong communicator who can inspire hourly workers.

Bonus Points If You Have

• Methodology:
  Strong practical knowledge and proven track record of implementing 5S/6S principles or Lean operational practices.
• Mobility:
  Ability to travel frequently between the three assigned dark store locations

Inside Snoonu’s Universe

Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.

The Dream We’re Chasing

To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.

The Quest We’re On

To radically transform how people live by leveraging technology to connect them with endless possibilities.

Our Everyday Superpowers

Be Customer Obsessed
: “Focus on the customer and all else will follow.”

Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”

Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”

Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”

Work Smart and Deliver Results
: “You can do more by doing less, better, and faster.”

It's All About People: “Be a team player; together we are stronger.”

Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”

Perks & Worklife Magic At Snoonu

• Global Vibes – Collaborate with a worldwide crew.
• Brain Boosters – Learning budgets, access to courses, and tools for your growth.
• Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.
• Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.
• Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.

Great Place to Work® Certified

We’re certified as a Great Place to Work®, a…