Senior Service Desk Engineer — IT Support Lead
Listed on 2026-10-12
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IT/Tech
IT Support, HelpDesk/Support
Spry is seeking a Sr Service Desk Support in Quantico, VA to deliver end-user IT support, manage incidents, and drive service improvements. The role requires a Top Secret clearance, a Bachelor’s degree or equivalent experience, and extensive experience in end-user support and service desk operations.
You will operate 6am–6pm ET and as needed for emergencies, using Jira/ITSM for ticketing, developing SOPs, and maintaining a comprehensive knowledge base to ensure high user satisfaction across the
This opening is for the Senior Service Desk Engineer — IT Support Lead role at Spry Methods, Inc.
The position is based in Quantico, VA, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 70.000 - 74.000.
We aim to respond to suitable candidates as soon as possible.
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