CX & Enterprise Service Delivery Lead - ITIL/ITSM Expert
Listed on 2026-10-15
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IT/Tech
IT Project Manager, IT Support, IT Consultant, IT Business Analyst
Empower AI is seeking an Onsite Enterprise Service Delivery Improvement/CX Management Operations Lead to own enterprise service delivery improvements and the CX program.
You will drive new technologies and processes across availability, monitoring, support, patching, and scalability, owning the CX Roadmap and CSMD. Serve as the senior technical voice for ITIL/ITSM and stakeholder engagement at the program level.
We invite applications for the CX & Enterprise Service Delivery Lead - ITIL/ITSM Expert position located in Quantico, VA, United States.
Join us at Empower AI as our next CX & Enterprise Service Delivery Lead - ITIL/ITSM Expert in Quantico, VA, United States.
We are currently recruiting a CX & Enterprise Service Delivery Lead - ITIL/ITSM Expert for our team in Quantico, VA, United States.
This is an excellent position to take on the CX & Enterprise Service Delivery Lead - ITIL/ITSM Expert role at Empower AI.
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