Enterprise Service Delivery & CX Lead; Top Secret
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IT/Tech
Job Description & How to Apply Below
Empower AI in the United States seeks a Service Management Operations Lead to drive CX improvements, own the CX Roadmap and CSMD, and lead ITIL/ITSM practices across the program. You will develop dashboards in Power BI or Tableau, engage senior government executives, and guide dispersed agile teams in service enhancements.
The role requires a Top Secret clearance with SCI eligibility, a Bachelor’s degree or higher, and 10+ years of experience implementing new technologies to improve service
This is a great opportunity to take on the Enterprise Service Delivery & CX Lead (Top Secret) role at Empower.
Are you ready to take on the Enterprise Service Delivery & CX Lead (Top Secret) role at Empower?
We would love to welcome a new Enterprise Service Delivery & CX Lead (Top Secret) to our team in Quantico, VA, United States.
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