Customer Experience Associate at Techcovery

Location: Quebec City

Launch your career in customer service with Techcovery IT Solutions as an Entry-Level Customer Experience Associate & Collections Administrator in Ontario. Engage with clients, manage accounts, and drive collections processes to ensure payments.

Techcovery IT Solutions is seeking an Entry-Level professional to fill a full-time role. You will leverage strong communication and analytical skills while using accounting software to support customers and manage accounts receivable. This position is ideal for individuals interested in financial services and collections management, paving the way for future growth opportunities.

Key Responsibilities:

• Address customer inquiries through phone and email

• Manage accounts receivable, processing payments promptly

• Conduct account analysis and develop collection strategies

• Perform account reconciliations for financial accuracy

• Assist with accounts payable as needed

Requirements:

• Basic understanding of accounting principles

• Strong communication and negotiation skills

• Proficiency in data entry with high accuracy

• Customer service experience or positive interaction aptitude

• Ability to work independently and in a team

Kickstart your journey in financial services with Techcovery, focusing on customer relations and collections management.
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