Position: Manager, Gift Processing (1 - Year Contract)
Location: Québec CityJob Title:
Manager, Gift Processing (1 - Year Contract)
Vacancies: This posting is for (1) current vacancy
Location: Toronto, ON (Detailed office location information can be found by visiting this link: )
Work Model: Hybrid Work
Salary Band: 6 ($71,000 - $81,000 CAD)
HELP SHAPE THE FUTURE OF CANCER CARE IN CANADA
The Canadian Cancer Society works tirelessly to save lives, improve lives and drive collective action against cancer. Together with patients, volunteers, donors and communities across the country, we raise funds to invest in transformative cancer research, we provide a caring support system for everyone affected by cancer and we advocate to governments to create a healthier future for all. It takes a society to take on cancer – and the Canadian Cancer Society is leading the way
MAKING AN IMPACT
Under the supervision of the Senior Manager, Gift Processing, the Manager, Gift Processing is responsible for overseeing all Gift Processing staff across the country (not including Quebec), ensuring the accuracy, timeliness and consistency of donor data in the CRM, and overseeing the processing, receipting, acknowledgement and reconciliation of all gifts received.
WHAT YOU’LL BE DOING:
Oversees and manage all day-to-day activities, timelines and deliverables regarding data entry, gift processing and receiptingEnsures compliance with data integrity and quality standards to ensure donor records are always up-to-date and accurateCompletes data quality, clean-up and regular performance reportsEvaluates ongoing staffing needs based on gift volumes to meet service level agreementsFacilitates the appropriate storage and archiving of gift informationMakes recommendations on the current data entry protocol and gift management processes to ensure consistency and improve efficiency in the management of donor dataSupports the national finance team as needed with reconciliation and adjustmentsSupports the DAS team with system changes and upgradesStays current on best practices as they relate to the field of data managementManagement, planning and follow-up of requests and projects from different CCS departments regarding gift processing and donor service tasks relatedWorks in compliance with the provisions of The Occupational Health & Safety Act and its regulations Foster a high-performance culture that leverages the unique talents and strengths of each member while encouraging their growth and development.Staff Management Responsibilities
Recruits qualified staff to meet the department needs.Manages and leads staff performance in relation to goals established for the department and for individual achievement.Meets regularly with staff to review progress against plan.Leads staff that work locally and remotely across the country and different time zonesChampion CCS as a hero in the face of cancer.Contribute to our culture of diversity, inclusion, belonging and equity (DIBE) by ensuring that all staff feel represented, valued, and heard across all aspects of their identity, including gender, age, religion, ethnicity, nationality, race, and sexuality.Other duties as assignedQUALIFICATIONS:
Completion of post-secondary education, with three or more years of fundraising experience in data entry, donation processing and/or equivalent combination of education and related experience.Demonstrated experience in a management/supervisory role with both local and remote staff membersExcellent computer skills, proficiency in MS Office (Word/Excel/Outlook)Experience in one or more of Salesforce, Luminate or CRM is an assetKnowledge of basic general accounting procedures and CRA tax receipting requirements an assetDemonstrated success working in a both team and independent environmentsStrong oral and written communication skillsProven experience in dealing with high volume of work and competing prioritiesHighly organized with a strong attention to detailEnglish is required;
French/Bilingualism (French /English) is an asset due to the organization’s nationwide operations.Others may apply* For roles based in Quebec, French is required. Knowledge of another language may be required depending on job responsibilities and business needs.
WHAT YOU CAN EXPECT FROM US:
CCS provides impactful opportunities to transform the lives of Canadians affected by cancer. We are devoted to creating an inclusive workplace that celebrates diverse experiences and skills, encouraging all qualified candidates to join us. Our inspiring culture is rooted in our core values and…
