Customer Service Internal Representative

Location: Quebec

Become a key player in customer service as an Internal Representative with a dynamic HVAC company in Quebec. Engage with customers, manage orders, and provide solutions daily.

Our client seeks an organized and enthusiastic Internal Representative to support customer inquiries for parts and services. This role includes communicating with internal teams and suppliers, placing orders, and performing administrative follow-ups. Your ability to handle multiple priorities while ensuring thorough customer support is essential.

Key Responsibilities:

• Answer incoming calls and respond to emails

• Advise customers on parts availability and options

• Place orders and ensure timely follow-up

• Communicate effectively with suppliers and teams

• Notify customers upon receipt of parts

Requirements:

• Experience in HVAC, automotive, or related fields

• Strong customer service and communication skills

• Ability to manage multiple priorities effectively

• Quick learning and comfort with computer systems

• Bilingual proficiency in French and English is preferred

Leverage your customer service skills and technical knowledge in this rewarding Internal Representative role.
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