Customer Service​/Sales Representative

We’re hiring at Nex One for a Customer Service & Inside Sales (Bilingual), full-time, located at Saint-Hubert.

Location:

Saint-Hubert, Québec (near Quartier DIX
30). Rate: CAD $23-$26 per hour plus commissions. Type:
Full-time. Start:
As soon as you’re ready.

• Provide fast, professional solutions to client inquiries via phone, email, chat
• Maintain up-to-date knowledge of our products, services, and promotions
• Document requests in our support system and route them appropriately
• Create informative self-help content (written & video) for our community
• Assist brokerage implementations with a specialist as needed
• Develop new business and renewals - make recurring client calls, build lasting relationships
• Promote and propose our training courses
• Analyse client business needs and propose complementary solutions

• Excellent communication skills in French & English, spoken + written
• Experience with customer support via phone/email
• Ability to identify opportunities, generate leads, cross-sell
• Strong prioritization skills & result-driven mindset

• Familiarity with multiple operating systems (Win 10, macOS, Android, iOS)
• Experience learning new software and training others
• Knowledge of major web browsers (Edge, Firefox, Chrome, Safari)
• Experience with help-desk and electronic communication tools

We’re a fast-growing company in the real-estate tech space, offering a full suite of tools for brokers & agencies across Canada and beyond. Our offices are conveniently located (with free parking!), and we value work-life balance with team-BBQs and holiday dinners.