Hybrid Customer Service Assistant Role

Location: Trois-Rivières

Contribute to FCC's mission in a hybrid Customer Service Assistant role that emphasizes exceptional customer relations and effective office management. Your organization skills will enable you to enhance client interactions.

As a key player at FCC, you will manage all aspects of customer service, from greeting visitors to processing important transactions. Collaborating with Relationship Managers and team members, your role facilitates excellent service and operational efficiency. This position allows you to engage meaningfully with customers involved in the agricultural sector.

Key Responsibilities:

• Provide professional customer greeting and inquiry responses

• Manage office documentation and correspondence

• Process transactions accurately and efficiently

• Coordinate supply orders and office reports

• Anticipate and address operational needs proactively

Requirements:

• Certificate in office administration or equivalent experience

• Familiarity with administrative processes

• Proficient in Microsoft 365 and computer skills

• Strong background in customer service desirable

• French language skills are an asset

Use your customer service expertise and organizational skills to support FCC in making a positive impact.
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