Leon’s Customer Care Associate Full Time Role

Location: Quebec City

Become part of Leon’s Furniture as a Full Time Customer Care Associate, providing exceptional service to our valued customers. Your contribution is vital to our success.

Leon’s seeks a detail-oriented Customer Care Associate who excels at customer communication and support. This position involves maintaining customer accounts, addressing inquiries, and ensuring satisfaction through after-sales assistance. The ideal candidate will bring enthusiasm and problem-solving skills to the team.

Key Responsibilities:

• Handle customer inquiries and deliver timely responses

• Support after-sales processes and customer needs

• Maintain and update customer account records

• Collaborate with colleagues for high service standards

• Generate daily reports regarding customer interactions

Requirements:

• Effective communication skills in writing and speech

• Friendly, approachable persona for customer engagement

• Strong analytical and problem-solving skills

• Highly organized with attention to detail

• Willingness to work evenings and weekends

Join Leon’s and enhance your career while contributing to a customer-centric culture.
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