Spa Receptionist

Description
Passionate about wellness and guest service?

We are looking for someone who brings curiosity and attentive listening to every interaction. Acting as an ambassador for our spa, this person welcomes our guests from the moment they arrive. The Guest Service Attendant greets, informs, and accompanies guests throughout their experience, with an approach focused on well-being and relaxation.

WHAT YOU WILL DO

Take reservations at the Nordic Spa reception by phone or email

Use available technologies efficiently

Promote the Spa’s services

Enter treatments into the designated system

Advise guests on the various products offered in the Spa boutique

Process guest payments

Ensure deposits are accurate at all times

Maintain compliance with hygiene and safety standards

WHAT YOU BRING

Strong communication skills in both French and English, spoken and written, due to interactions with English-speaking colleagues, partners, and guests across Canada (an asset)

Experience in customer service

Strong attention to detail and ability to multitask in a fast-paced environment

Enjoy working with the public and adopt a warm, approachable style

Discretion and respect for confidentiality

WHAT WE OFFER

Passionate about travel? Enjoy preferred rates at Germain Hotels and explore the country - again and again!

A work environment that fosters creativity and autonomy - contribute to the growth of a company that supports your development and recognizes you for who you truly are.

Group insurance partially covered by the employer for full-time employees.

Squats help you relax? Get access to a state-of-the-art gym right in your workplace.

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