Porter Airlines Customer Service

Position: Porter Airlines Customer Service Role
Location: Quebec City

Step into a vital role at Porter Airlines as a Customer Service Representative, where your skills in guest service can shine in a renowned airline. Join a team that prioritizes growth and teamwork within a busy airport landscape.

This position at Porter Airlines supports passengers by providing excellent customer service. Applicants are expected to have experience in the airline sector and demonstrate reliability along with effective communication skills. Responsibilities include checking in passengers and managing boarding processes, ensuring a seamless experience.

Key Responsibilities:

• Provide assistance for passenger check-in and luggage documentation

• Ensure timely and accurate boarding of flights

• Manage inquiries related to mishandled baggage

• Reconcile invoices and maintain passenger records

• Participate in safety training and report hazards

Requirements:

• At least 2 years of customer service experience

• Proficient in computer applications like Google tools

• Detail-oriented and capable of handling multiple priorities

• Reliability and clear attendance history required

• Ability to safely assist passengers with mobility needs

Utilize your customer service acumen to contribute to Porter Airlines' success.