French Bilingual Customer Service Specialist

Location: Quebec

Elevate customer care as a French Bilingual Customer Service Specialist erage your skills to connect authentically with customers and address their needs across various channels.

As a key member of the Quince team, you will ensure every customer interaction is handled with empathy and professionalism.

Your role not only enhances customer satisfaction but also includes providing valuable feedback to improve services. Quince encourages career advancement in specialization and leadership.

Key Responsibilities:

• Manage customer interactions with clarity and confidence

• Resolve customer issues while fostering positive relationships

• Utilize tools effectively while retaining a human touch

• Provide insights to support experience improvement

• Develop product knowledge to assist customers authentically

Requirements:

• High school diploma or equivalent

• Bilingual French and English, both spoken and written

• At least 2 years in customer service roles

• Proven efficient communication skills in remote settings

• Must have a dedicated workspace with reliable internet

Become an integral part of Quince and use your skills to drive customer loyalty.