Service Writer Brandt Tractor

Position: Service Writer for Brandt Tractor
Location: Saint-Georges

Join Brandt Tractor as a Service Writer in St-Georges, ensuring accurate documentation and customer satisfaction throughout the service process. Be the bridge between customers and service updates while managing work orders effectively.

At Brandt Tractor, we seek a Service Writer to assist our Service Manager in managing precise reports and records in our busy Service Department. This position demands a strong customer service orientation, expertise in office procedures, and proficiency with Microsoft Office. You will play a pivotal role in maintaining a smooth workflow, enhancing customer experience, and contributing to our overall operational success.

Key Responsibilities:

• Field customer inquiries and provide accurate information

• Update customers on service progress promptly

• Open and track work orders under supervision

• Ensure thorough preparation of work orders for review

• Maintain accurate billing and records for job completion

Requirements:

• Knowledge of office procedures and accounting practices

• Experience in desktop applications, especially Microsoft Office

• Ability to organize, multitask, and direct workflows

• Strong customer service focus and commitment

• Familiarity with mechanical terminology is beneficial

Leverage your organizational skills and customer service passion as a Service Writer with Brandt Tractor in St-Georges.