Bilingual Customer Service

Position: Bilingual Customer Service Role at PAL Airlines
Location: Quebec City

Join PAL Airlines in Quebec City as a Bilingual Customer Service Representative. Deliver exceptional service to travelers while assisting with bookings, check-ins, and more.

In this vital role, you'll engage with customers during all phases of their air travel, ensuring a seamless experience from booking to boarding. Your exceptional bilingual communication skills in English and French are crucial for assisting passengers and providing extra support as needed. You'll collaborate with the team to innovate customer service initiatives and tackle administrative tasks relevant to flight operations.

Key Responsibilities:

• Assist customers with bookings and flight check-in processes

• Ensure safe movement of passengers to and from aircraft

• Provide outstanding customer service and support

• Collaborate on new customer service initiatives

• Manage administrative duties related to flight operations

Requirements:

• Minimum 1 year in a fast-paced customer service role

• Fluent in both English and French

• Exceptional customer service abilities

• Excellent communication and problem-solving skills

• Capacity to work independently and as part of a team

Bring your passion for travel and customer care to PAL Airlines in Quebec City.