Job Description & How to Apply Below
Elevate customer success with Brunel as a Principal Advisor in Underground Mining. This strategic role requires expertise in technology, fostering customer relationships, and driving solution adoption worldwide.
Brunel seeks a skilled Principal Advisor for its Customer Success division. With over 10 years of practical underground mining experience, you will collaborate with regional teams to define technology solutions for mining clients. Your leadership will ensure successful deployments while measuring the adoption and value of our solutions in the market.
Key Responsibilities:
• Serve as a Subject Matter Expert on underground technologies
• Collaborate with teams during pre/post-sales processes
• Create measurable deployment and adoption plans
• Build reference sites for Underground products regionally
• Develop success stories to showcase customer outcomes
Requirements:
• Degree in Engineering, Commerce, or Economics
• 10+ years in mining and relevant professional experience
• Knowledge of underground products and technologies
• Familiarity with Salesforce, Tableau, or similar software
• Strong interpersonal, communication, and organizational skills
Leverage your expertise to enhance client loyalty and drive the success of Brunel's underground solutions globally.
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