PreSales Systems Engineer

Quantum Corp. leads the world in helping users collaboratively solve some of the world's hardest computer challenges. Whether its wrangling Petabytes of data for cutting edge movie production, managing global content production workflows, exploring new sources of energy, or managing oceans of content and blending collaborative high-speed workflows with cutting‑edge object storage, Quantum has the tools and technology to help you engineer the solution that works now - and preserves your work for decades to come.

You are applying to an exceptional team that contributes to enhancing our position as a proven global expert in data management.

The Solutions Architect participates in pre‑sales activities such as technical presentations, assessment of technical and business requirements and detailed system design; participates in managing and developing customer and partner relationships for long‑term success and is responsible for matching Quantum products to the problem being solved by articulating their capabilities and interoperability with 3rd‑party products. The role requires considerable experience in Media and Entertainment (Post, VFX, Broadcast, etc) in order to provide technical support for the development and implementation of complex solutions to prospective and existing customers.

• Must demonstrate excellent interpersonal skills, very strong presentation skills, effective listening, excellent written and verbal communication skills, concern with quality deliverables, and an appropriate sense of urgency in fulfilling customer and Sales Team requirements.
• Uses in-depth product knowledge to provide technical expertise to sales staff, partners and customers through product presentations, "chalk talks", informal technology/product discussions, sales presentations and/or product demonstrations. Also responsible for providing informal training support to staff, partners and customers if necessary.
• Provides effective technical presentations on all aspects of our solutions to customers and partner, including conveying the features, functions, benefits, and capabilities of our products, as well as conveying how our products interoperate with 3rd‑party products.
• Presentations also encompass and address customer needs and Quantum differentiators in addressing those needs.
• Addresses prospective customers, existing customers, and the Quantum Sales Team technical questions regarding our current and future products.
• Identifies and obtains customer functional and non‑functional requirements in preparation for a detailed system design; including identification of all pertinent client’s infrastructure such as hardware platform(s), operating system(s), application(s), network topology, workflow(s), disk storage usage and capacity requirements, etc.
• Responsible for identifying and translating technical and business requirements through functional analysis into a clear set of architecture and solution design documents that include detailed Visio diagrams and technical briefs that can be used by the sales team to present a formal proposal to customers.
• Must be able to provide end to end solution and design details to customers by acting as a “product subject matter expert” to help identify and qualify business opportunities.
• Must interface and coordinate tasks with internal and external technical resources, collaborating with Project Managers and Product Managers to develop “proof of concept” or “implementation solution” plans, and serve as a lead as required, to implement the installation, customization, and integration efforts.
• Assists in closing business by winning the "Technical Recommendation to Buy" through presentation of proposed solution, demonstrations, and/or evaluations.
• Provides technical input and support to Sales Team when responding to large RFIs or RFPs.
• Works with the Sales Team using a consultative approach to identify customer business needs and develop enterprise solutions to address those needs.
• Functions as an active member of the Quantum Sales Team, working to create and close sales opportunities with a strong ability to overcome normal technical barriers…