Customer Service Agent for Insurance

Location: Quebec

Join our dynamic team as a Customer Service Agent focused on Individual Life Insurance support. Engage with sales force members through calls, emails, and chats to enhance their experience.

This role involves responding promptly to sales inquiries and assisting with administrative processes. You will need a DEC in Business Administration and at least two years of relevant experience. Strong analytical skills are essential as you handle complex files and collaborate with insurer teams to ensure satisfaction and compliance.

Key Responsibilities:

• Respond swiftly to calls, emails, and chats from sales force

• Assist with administrative tasks for individual life insurance

• Ensure completeness of firm's files for compliance

• Collaborate with insurer and manufacturer teams on complex cases

• Promote teamwork among specialists, agencies, and support teams

Requirements:

• DEC in Business Administration or related field

• 2 years of relevant experience in administration

• Strong analytical and problem-solving abilities

• Advanced English skills for communication

• Ability to adapt to changes and build trust-based relationships

Bring your proactive, motivated attitude and gain experience in insurance support with us!
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