Service Advisor in Heavy Equipment

Position: Service Advisor Role in Heavy Equipment
Location: Quebec City

Become a Service Advisor at Rocky Mountain Equipment, where you will be a key liaison for customers needing maintenance for agricultural and construction equipment. This position involves directly engaging with clients, analyzing their needs, and coordinating effective service plans.

You will be instrumental in presenting repair costs, managing service documentation, and ensuring thorough communication throughout the repair process. If you have a knack for organization and customer interaction, this is the role for you.

Key Responsibilities:

• Communicate with customers to assess service needs

• Provide cost estimates and billing information

• Maintain service records through CDK software

• Explain completed work and suggest future maintenance

• Finalize work orders and manage warranty processes

Requirements:

• High school diploma required

• Strong skills in Microsoft applications

• Excellent verbal and written communication

• Experience in customer service or administration

• Understanding of heavy equipment is an advantage

Jumpstart your career in equipment services as a Service Advisor at Rocky Mountain Equipment.
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