Customer Experience Associate at TD Trust

Embark on a rewarding journey with TD Canada Trust as a Customer Experience Associate in Sainte-Foy, Quebec. Offer personalized banking solutions while managing customer transactions daily.

In this role, you will bring your exceptional customer service skills to support financial transactions and tailor recommendations to meet client needs. Collaborate with colleagues to build a positive and equitable work environment while striving to achieve business goals through quality service and operational excellence.

Key Responsibilities:

• Process deposits, withdrawals, and bill payments accurately

• Understand customer needs to suggest appropriate banking solutions

• Resolve customer concerns using standard procedures

• Promote banking solutions and meet assigned business objectives

• Maintain effective communication with customers and coworkers

Requirements:

• High School diploma and 1+ years of experience

• Undergraduate degree or equivalent preferred

• Proficient in MS Office, including Excel and Word

• Strong organizational and time management skills

• Excellent verbal and written communication abilities

Leverage your customer service talents to enhance the banking experience at TD Canada Trust.