Specialized Technical Support Wealth Management

Position: Specialized Technical Support for Wealth Management
Location: Lévis

Explore a career with Desjardins as a Specialized Wealth Management Technical Support Agent. Engage in providing top-quality IT support and enhance operational efficiency across applications.

As part of the Wealth Management Business Solutions Department, your role will be to assist users by troubleshooting and managing various IT applications with a focus on quality and adaptability. Key responsibilities include platform administration, network tasks, and managing computing equipment and technology systems.

Key Responsibilities:

• Carry out MIC platform administration duties and server maintenance

• Handle basic networking and user setup activities

• Manage desktop systems, printers, and phones

• Generate and transmit service reports and statistics

• Facilitate training on technology use for users

Requirements:

• College diploma in a related discipline

• At least one year of experience in technical support

• Strong skills in computer applications

• Fluent in French required

• Ability to make decisions based on situational needs

Bring your IT expertise to Desjardins to improve customer support in wealth management.
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