Salesforce Administrator

Build the future with us. Are you driven by technological innovation and eager to contribute to a company that helps its clients feel confident and secure about their future? As a Salesforce Administrator, you will play a key role in supporting the Salesforce Hub delivery teams by helping define software solutions and contributing to various mandates aligned with the team’s and vice-presidency’s mission.

This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company where people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

• Implement, document, and maintain configurations and administrative functions (user accounts, workflows, fields, data, custom settings, dashboards, and reports).
• Ensure optimal performance and proper functioning of Salesforce configurations.
• Collaborate with integrators, business analysts, solution architects, and the Product Manager.
• Participate in defining functional and technical specifications, analyze business needs, and ensure proper documentation.
• Configure and document specific solutions or interfaces, support user training, and stay up to date on new tools, features, and Salesforce platform updates.

• Known for rigor, strong prioritization skills, and the ability to thrive in a fast‑paced environment.
• Strong communication skills and the ability to collaborate effectively with various operational teams.
• Strong analytical skills and experience in operationalizing customer relationship solutions.
• Project‑management experience in both small‑ and large‑scale environments, as well as knowledge of Salesforce Financial Services Cloud and Azure Dev Ops.
• Minimum of two years of experience in Salesforce configuration for deployment or operational support projects, along with a university degree in administration or a related field;
  Salesforce certifications and knowledge of Data 360 and Agentforce are considered strong assets.
• Advanced level of French, both spoken and written.
• Intermediate level of English, as the role involves participating in meetings and presentations, as well as writing emails with English‑speaking partners and suppliers on a daily basis (approximately 20% of tasks).

• Flexible group insurance
• Competitive pension plan
• Stock purchase plan
• Vacation and wellness/personal development days
• Telemedicine
• Employee and family assistance program
• Ergonomic furniture program
• Performance bonus
• Discounts on iA products

Quebec – 1080, Grande Allee West. Alternate location:
Montreal – 1981 McGill College Avenue.

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability. If you need help or assistance to make the recruitment process more accessible, please contact us. We are committed to supporting and celebrating diversity and making our workplace safe, fair, and inclusive for everyone.