IT Team Leader Techo-Bloc

Position: IT Team Leader for Techo-Bloc
Location: Quebec

Step into a leadership role at Techo-Bloc as an IT Manager, overseeing a dedicated team providing essential technology support. This is your chance to shape IT processes at a leading manufacturing company.

In this position, you will manage IT operations across various locations in a dynamic environment. You’ll work at the intersection of technology and personnel, mentoring team members while ensuring seamless service delivery to internal stakeholders. Your bilingual proficiency in French and English will facilitate communication across our network of plants and offices.

Key Responsibilities:

• Supervise IT technicians and service operations

• Ensure swift resolution of IT support tickets

• Manage and lead technology upgrades and projects

• Analyze patterns in technical issues and implement solutions

• Utilize AI to improve team efficiency and output

Requirements:

• Minimum 8 years in IT, with 3+ in leadership roles

• Background in manufacturing or multi-site operations

• Proficient in Microsoft technologies and ERP systems

• Experience with helpdesk management tools required

• Bilingual fluency in French and English essential

Lead the IT team at Techo-Bloc, ensuring robust support for all operations while developing talent and technology.
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