Technical Support Expert IT Focus

Position: Technical Support Expert with IT Focus
Location: Lévis

Unlock user potential with your expertise as a Technical Support Agent. Focus on IT application support while assisting in managing network systems.

We are seeking a skilled technician with a college diploma and a year of hands-on experience. In this role, you will provide user support, conduct technology assessments, and manage licenses for applications. Your insights will ensure efficient operations and help enhance user training programs.

Key Responsibilities:

• Provide assistance for IT applications and system management

• Execute basic network activities and administration tasks

• Produce reports on tech-related problems and solutions

• Ensure compliance with computer security standards

• Manage user profiles and application licenses

Requirements:

• College diploma in a relevant field

• At least one year of relevant experience required

• Proficiency in French is mandatory

• Strong skills in computer tools

• Proven adaptability in varied situations

Use your IT and analytical skills to streamline user support and technology performance.
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