Senior Conversational Designer at Autodesk

Location: Quebec

Shape AI interactions for Autodesk as a Senior Conversational Designer, working remotely across Canada. This role involves designing clear, trustworthy conversations for customer engagement and support utilizing AI capabilities.

As a Senior Conversational Designer, you'll craft comprehensive conversational experiences for AI assistants, covering diverse Go-to-Market aspects from commerce to digital support. Collaborate directly with cross-functional teams including UX designers, developers, and data scientists to create engaging customer interactions. Your work will involve defining conversation design frameworks while ensuring the clarity and effectiveness of AI communication.

Key Responsibilities:

• Design end-to-end AI conversational experiences

• Create natural language interactions for transactions

• Develop conversation flows and escalation strategies

• Collaborate with UX to ensure seamless integration

• Prototype and test conversational experiences

Requirements:

• 5+ years in digital product design

• 3+ years in conversational AI environments

• Strong understanding of dialogue architecture

• Experience with large language model applications

• Proven ability to simplify complex concepts

Transform AI interactions into intuitive experiences at Autodesk, enhancing user communication and trust.
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