Senior User Experience Advisor, UX Research

Location: Quebec

Join iA Financial Group as a Senior User Experience Advisor focusing on UX Research. Shape the future of digital tools for advisors while enhancing user experiences in a hybrid work environment.

You will play a crucial role in establishing user research practices across multiple teams in the Individual Insurance, Savings, and Retirement sectors. Your responsibilities will include planning and conducting various user research methodologies and translating findings into practical design guidelines. You'll influence strategic decision-making through effective communication of your analytical insights.

Key Responsibilities:

• Establish a structured approach to user research

• Conduct usability tests and analyze results

• Collaborate with UX teams and stakeholders

• Synthesize research findings into actionable recommendations

• Build and maintain a user knowledge repository

Requirements:

• At least five years in UX research, particularly in B2B environments

• Proficiency in diverse user research methodologies

• Strong project management and collaboration skills

• Experience with web analytics tools

• Intermediate English proficiency for testing sessions

Utilize your expertise to enrich the advisor experience at iA Financial Group.
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