Senior Scrum Master

Job Description What is the Opportunity?

Commercial Business Technology (CBT) seeks a Senior Scrum Master to drive the Edge journey within the epiX program, building next‑generation business banking solutions. This role focuses on medium‑to‑complex Agile initiatives, fostering collaboration between teams and stakeholders to ensure product quality, value, and technical delivery. Join a transformative program solving critical challenges for RBC’s commercial banking clients, impacting millions of Canadians daily.

Coaches development team of scrum principles, helps the team focus on sprint goals and to achieve their highest performance level, to ensure the scrum project is successfully progressed. Applies extensive, in‑depth knowledge, skills, and practices to perform complex assignments.

• Facilitate end‑to‑end Agile initiatives (initiation to release), ensuring alignment with RBC Agile/Scrum practices.
• Manage roadmaps, risks, financials, and shared services dependencies.
• Oversee sprint cadence, release planning, and deployment coordination.

• Lead medium‑to‑large teams in collective decision‑making, goal setting, and conflict resolution.
• Proactively remove impediments (e.g., external dependencies, process bottlenecks).
• Champion a safe, trusting team environment and drive continuous improvement.

• Ensure transparency through status updates, product demos, and retrospectives.
• Report progress to leadership and stakeholders; manage financial tracking.

• 3+ years as a Scrum Master in multi‑Agile team environments (medium‑to‑large scale).
• 5+ years in software development, project management, or business/systems analysis.
• Undergraduate degree in Business, IT, Computer Science, Engineering, or equivalent experience.
• Advanced proficiency in Jira, Confluence, and Agile ceremonies.
• Certified Scrum Master (CSM) or equivalent Agile certification.

• Experience with Digital projects.
• Experience with Scaled Agile Frameworks (e.g., SAFe, Scrum@Scale, etc).
• Background in matrix environments (e.g., large corporations).

• Impactful Work:
  Shape innovative solutions for RBC’s commercial banking future.
• Growth:
  Coaching, leadership development, and world‑class financial services training.
• Rewards:
  Competitive compensation, bonuses, flexible benefits, and work/life balance.
• Culture:
  Collaborative, high‑performing teams committed to mutual success and community prosperity.

Agile Methodology, Coaching Others, Conflict Management, Decision Making, Group Problem Solving, Information Technology (IT) Infrastructure, Quality Management, Results‑Oriented, Scrum (Agile), Staying Focused