Job Description & How to Apply Below
Define digital experiences while supporting the implementation and evolution of user research practice
Establish, manage, and continuously evolve a structured user research practice
Partner with stakeholders to define research needs and objectives
Plan and conduct both generative and evaluative research
Apply a variety of research methods including user interviews, usability testing, surveys, etc.
Analyze qualitative and quantitative data to develop actionable recommendations
Communicate research findings to influence decision-making
Contribute to the implementation, maintenance, and monitoring of a digital analytics dashboard
Participate in UX design activities
Requirements
Minimum five (5) years of experience in qualitative and quantitative UX research
Expertise in both qualitative and quantitative UX research methods
Knowledge of digital analytics tools
Strong analytical, organizational, and synthesis skills
Excellent collaboration skills in multidisciplinary teams
Strong communication and stakeholder influence abilities
Understanding of UX design principles including accessibility, usability heuristics, information architecture, user-centered design, user journeys, prototyping, and usability testing
Intermediate level of English proficiency
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