Lead UX Research Advisor at iA Financial Group

Location: Quebec

Drive impactful user experiences as a Lead UX Research Advisor with iA Financial Group. Your expertise will shape digital tools that benefit both customers and advisors in a hybrid environment.

In the User Experience Advisor – UX Research role, you will lead the development of user research practices incorporating methodologies like card sorting and focus groups. With a background of at least five years in B2B user research, your autonomous approach will yield actionable insights and foster collaboration across teams. This position is integral to our mission of enhancing user interactions at every level.

Key Responsibilities:

• Establish a structured user research framework

• Collaborate closely with UX designers and business teams

• Conduct research and validate solutions through testing

• Synthesize research data into strategic recommendations

• Develop and monitor web analytics dashboards

Requirements:

• Minimum five years focused on UX research

• Strong expertise in analysis and synthesis of data

• Proven ability to communicate with diverse stakeholders

• Experience with web analytics tools

• Intermediate English for regular user testing

Bring your skills to iA Financial Group and lead the evolution of user experience.
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