Job Description & How to Apply Below
Provide essential onsite desktop and audiovisual support as an L1 Technician. Troubleshoot systems, manage devices, and ensure seamless conference operations, all while communicating effectively with teams.
As an L1 + AV Technician, you will focus on providing critical support for desktops, audiovisual systems, and network checks at various locations. This role requires 2-4 years of IT experience and involves troubleshooting, device management, and collaboration with remote teams for smooth operations.
Key Responsibilities:
• Execute desktop and notebook troubleshooting and warranty repairs
• Manage loaner/spare devices through customer-provided systems
• Provide AV support for meeting rooms and hardware troubleshooting
• Manage conference room user accounts and ensure readiness
• Assist with corporate printer troubleshooting and maintenance
Requirements:
• 2-4 years in IT and AV support
• Hands-on troubleshooting with desktops and meeting room devices
• Basic network understanding including LAN and cabling
• Experience with conferencing platforms like Microsoft Teams
• Strong communication and customer service skills
Bring your technical expertise and problem-solving abilities to deliver excellent support at various locations.
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