IT Support Trainee

Position: AMETEK IT Support Trainee
Location: Lévis

Accelerate your IT career with AMETEK as an IT Support Trainee. Provide essential Level 1 support and engage in hands-on projects that enhance your learning experience.

AMETEK is looking for an enthusiastic intern or student in IT support to join their innovative IT team. You will assist internal users with hardware and software challenges while ensuring user satisfaction during your daily interactions. You will also gain experience in configuring new computers and using a ticketing system for effective task management.

Key Responsibilities:

• Offer first-level IT support for various technical issues

• Ensure high user satisfaction through professional interaction

• Configure and set up computers for new hires

• Document requests and interventions in the ticketing system

• Engage in ongoing IT infrastructure projects

Requirements:

• Vocational or college student specializing in IT support

• Proficient analytical and diagnostic abilities

• Bilingual in French and English for effective communication

• Ability to independently troubleshoot issues

• Strong interest in technology and customer support

Take part in a supportive learning environment and develop essential skills with AMETEK’s IT team.
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