IT support technician

Our firm is currently looking for a IT support technician in one of our four offices, namely, Saint-Georges, Sainte-Marie, Lévis (Saint-Romuald sector) or Thetford Mines. With us, growth opportunities are waiting for you!

Under the supervision of the Director of IT Services, as an IT Support Technician, you will:

• Respond to user IT support requests;
• Analyze troubleshooting needs, identify the problem and provide the appropriate solution;
• Ensure the maintenance and technological development of the IT equipment by deploying updates and upgrades to the key IT tools and applications of our users' workstations;
• Be involved in managing company risks, as well as security, breakdowns and delays that our users may experience;
• Collaborate and participate in different IT projects;
• Ensure an excellent level of customer service.

• Demonstrate rigor, autonomy and initiative;
• Have a strong sense of customer service;
• Demonstrate a good sense of organization and work planning;
• Have a good team spirit;
• Have good oral and written communication skills.

There is more to life than work. This is why, at BVA, we value the happiness and fulfillment of our team as much as professional excellence.

We invest in:

• Your well-being
• Your potential
• Your career

To do this, we offer you:

• A schedule of 37.5 hours/week
• A flexible schedule and a reduced schedule in summer to 4 days a week
• Paid overtime
• Free parking (indoor parking in Lévis)
• Sports activity allowances
• A very active social club
• Days for personal reasons (illness and mobile)
• Competitive salary and benefits
• Exciting challenges
• Contagious laughter and a career that will propel you to unparalleled heights!