Product Training Specialist

Join Base Camp Connect and help protect lives!

Fornearly
15years,our mission has beenclear:transformingcommunications toprotecthumanlives.

We design andlocallymanufacture tactical and strategic communication solutions for Defence and Special Forces. Our products interconnect incompatible systems to enable immediate operability in the field.

We focus on innovation, ease of use, and exceptional reliability.

You’llbe at the heart of the customer experience, helping our users understand, adopt, and fullyutilizeour solutions in the field.

We’relooking for someone who can transform technical content into clear, structured, and engaging training sessions. Someone credible, pedagogical, and equally comfortable with technology and people.

Through your work,you’ll directly contribute to user autonomy and the quality of customer support.

• Prepare and deliver training sessions on our products and solutions based on client needs.
• Simplify technical content into clear, practical, and audience-appropriate formats.
• Facilitate quick and effective adoption of our tools, systems, and features.
• Enhance and update training materials, including content for the virtual platform.
• Collaborate with internal teams to ensure the quality, accuracy, and evolution of training content.
• Gather client feedback and propose concrete improvements to training sessions and tools.

• You excel at making technical concepts clear and accessible.
• You’recomfortable leading sessions, presenting, and interacting with clients.
• You combine credibility, autonomy, anda strong teamspirit.
• You have a solid understanding of IT environments, networks, and communication systems.
• You have relevant experience in training, technical support, or customerenablement.
• You’rebilingual (EN/FR), available for frequent travel across Canada, and hold a valid driver’s license.
• Experience in military, defence, or critical communications environments is an asset.

• A flexible 40-hour workweek, on-site.
• Group insurance plan and collective RRSP.
• Access to a telemedicine platform and an Employee Assistance Program (EAP).
• A customizable allowance program (sports, office space) and a cell phone allowance.
• Unlimited coffee.
• Regular company activities with a motivated and engaged team.

Looking to join an innovative company that takes pride in its projects?

Collaboration, innovation, and employee well‑being are at the heart of our culture. We believe that when people grow, personally and professionally, our mission comes to life: transforming communications to save lives. Join a dynamic community that celebrates ideas and invests in your development. Visit our careers page to explore our values and the opportunities available.